PC Rollout & Office IT Relocation

Our client is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid-corporates through its full suite of flexible lending solutions. Founded in 1986 and headquartered in the UK, their team of 170 professionals supports over 20,000 business with their financing needs.

Having been mainly based in two offices just across the border in Ewloe, North Wales, our client secured a new UK base in the prestigious HQ building in the heart of historic Chester. With panoramic views over the racecourse, this was the perfect location for a business rated as the number one UK non-bank business finance provider on Feefo*

As lockdown had seen a majority of staff working from home, this was an ideal opportunity to coordinate a major relocation which, if managed well, would have minimal impact on business. Having attended a number of Teams planning meetings, Computer Relocations presented a proposal which met all our clients list of stringent requirements.

Although the new office was still being prepared, Computer Relocations began the process by decommissioning and packing all of the IT equipment in the first of 2 existing offices. A third office in Manchester was also decommissioned and the equipment moved to Ewloe.

The switch and firewall devices had already been moved to new purpose-built comms room. Server equipment was to be located off-site and another CRL team managed its relocation and installation in one of Telehouse’s Co-Lo sites in London’s Docklands.

Once a final relocation date was confirmed, the CRL team returned to site in Ewloe to decommission the remaining users in the second building. Crucially the 40 users in the Sales Department were left until the last minute to ensure clients retained a point of contact.

A survey of Chester, prior to the move, identified a height restriction when accessing the loading bay. CRL allocated 12 and 3.5-tonne trucks ensuring sufficient capacity to relocate 200 users in a single delivery.

Once on site in Chester, the crates containing all the IT equipment were quickly moved to the 2nd floor and the process of installing the user setups began.